We learn your business
One call. Your hours, your services, your prices, the questions you're sick of answering, and exactly how you want calls handled — including the ones that should reach you immediately.
~30 minutes of your time
Never miss another call.
Never lose another customer.
Valence builds virtual receptionists and websites for local businesses, using AI. Yours answers every call on the first ring, 24/7 — booking appointments, answering the questions you get asked a hundred times a week, and texting you the details before the caller has hung up.
No website either? We build those too — and waive the build fee if you take both.
- Live in about a week
- Keep your current number
- Month-to-month, no contracts
Built for the businesses that live on the phone
- Plumbing & HVAC
- Electrical & roofing
- Dental practices
- Salons & spas
- Auto repair
- Veterinary
- Law firms
- Real estate
- Cleaning services
- Landscaping
- Fitness studios
- Property management
The math
Every missed call is a customer
Every missed call is a customer
calling someone else.
You're on a job, mid-appointment, or asleep. The phone rings out. That caller doesn't leave a voicemail — they scroll down and dial the next business on the list. Move the sliders and put a number on it.
Revenue walking out the door
$99,840
per year · $8,320 per month
A Valence receptionist starts at $200/month. At these numbers, it pays for itself if it saves 1 call a month.
Illustrative only — this calculator uses the numbers you enter, not a claim about your results. Your own call log is the real answer.
How it works
Three steps. About a week.
You don't set anything up, and you don't learn a dashboard. We build it around how your business already runs.
We build and test it
We write your receptionist's script, pick a voice that fits your business, and connect your calendar. Then you call it yourself and try to break it. We tune it until you're happy.
3–5 days, no work on your endIt goes live
Forward your line — all calls, after-hours only, or just the ones you don't pick up in four rings. Every call comes back to you as a text summary. That's it.
Same day you say go
What it does
A receptionist that actually
A receptionist that actually
knows your business.
Not a phone tree. Not "press 1 for service." A real conversation that ends with something useful on your calendar.
Answers on the first ring
24/7, holidays included. No hold music, no voicemail, no "we're currently closed."
Books into your calendar
Checks real availability and writes the appointment straight into the calendar you already use.
Texts you every call
Who called, what they wanted, their number, and what was promised — within seconds of hanging up.
Knows your prices and services
Trained on your actual rates, service area, policies, and the twenty questions you answer every day.
Sounds like your business
You choose the voice and the tone. A tattoo studio shouldn't answer the phone like a dental office.
Transfers the urgent ones
Real emergency or a caller who asks for you by name? It warm-transfers to your cell on the rules you set.
Kills spam and sales calls
Robocalls and "I'm calling about your Google listing" never make it to your phone.
30 languages to choose from
Pick the language your receptionist answers in — or more than one, if half your neighbourhood calls in Spanish and the other half doesn't.
Hear it
What your callers actually experience.
Call the number below and talk to one yourself. Or read three calls that happen at every local business every week.
Answering right now
Don't take our word for it. Go and call one.
That number reaches our own receptionist — the same thing we'd build for you. Ask what we charge. Try to book something. Talk over it, change your mind halfway through, ask it something it shouldn't know. Do what a real customer would do and see how it holds up.
Call (318) 590-8271It's a virtual receptionist, not a person. This demo line records nothing — no audio, no transcript, just a count of how many people called. Answering 24/7; your usual call charges apply.
Inbound · 9:14 PM · Tuesday
Also: websites
No website? That's the
No website? That's the
other half of the problem.
A receptionist can only answer the people who already found you. Plenty of good local businesses are still running on a Facebook page and word of mouth — quietly losing everyone who searched, found nothing solid, and called the next name down the list.
Found, not just online
We set up your Google Business Profile properly, so you turn up on the map when someone searches your trade near them. That's where local work actually comes from.
Built for the phone first
Your customer is standing in a car park looking at a cracked screen. That's the version we design first, not an afterthought squeezed down from a desktop layout.
Every enquiry reaches you
A contact form that lands in your inbox and doesn't quietly fail. On the combined plan it reaches your receptionist too, so nothing waits until you next check email.
Changes without a ticket queue
New prices, new hours, a photo of the new van, closing early on Friday. Text us and it's live the same week — not filed behind someone else's backlog.
Pricing
Cheaper than the calls you're missing.
Flat monthly price. No per-minute billing, no surprise invoice at the end of a busy month. Take one, or take both and skip the build fee.
Virtual Receptionist
Your phone answered 24/7, calls booked, summaries texted to you.
$200–$500/month
Priced on your call volume · no setup fee
Get a quote- Answers every call on the first ring, 24/7
- Books appointments into your calendar
- Texts you a summary of every call
- Trained on your prices, hours and services
- Live transfer for the urgent ones
- Spam and sales calls screened out
- 30 languages to choose from
Website
For businesses with no website — or one they'd rather nobody saw.
$1,500one-time
Then $25/month for hosting and changes
Get a quote- Built for you, not dropped into a template
- Works properly on a phone, where your customers are
- Hosting, SSL and domain setup handled
- Your Google Business Profile set up properly
- We write the words, you approve them
- Changes made the same week you ask
- The site is yours — take it with you if you leave
Website + Receptionist
The whole front of house: a site that brings them in, a receptionist that picks up.
$500/month
Website built free — no $1,500 build, no setup fee
Get a quote- Everything in both plans
- $1,500 build fee waived, and no hosting charge
- Your site and your phone say the same thing
- Enquiries from the site reach the receptionist too
- One bill, one person to call
- Priority on changes to either
Nothing is bought on this site. Tell us what you need, we build and test it, you approve it — and only then are you invoiced directly. No card details, no checkout, no signing up to find out the price.
Everything is month-to-month. No setup fees, no contracts. Cancel any time — we unforward your number the same day, and your website is yours to take. Tell us what you run and we'll say which of these actually fits.
I started Valence after watching good local businesses lose real work for one stupid reason: nobody could get to the phone.
Answering services charge like law firms and read off a script. Most AI phone products hand you a dashboard and wish you luck. Neither one actually solves it for a five-person shop.
So we do the opposite. We build your receptionist by hand, around how your business actually runs — and then we stay on the hook for it.
Connor Vermouth Founder, Valence
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You're not customer #4,000 You get a direct line to the person who built your receptionist. Not a ticket queue.
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Changes happen in hours New price, new hours, closing early Friday? Text us. It's live the same day.
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Your number stays yours We forward your existing line. We never take ownership of it, and you can undo it in a minute.
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You always know what happened Full transcript and recording of every call, in your inbox. Nothing happens behind your back.
FAQ
The questions everyone asks.
Some will, some won't — and we'd rather be straight with you about that than oversell it. It sounds natural, it doesn't do phone-tree menus, and it handles interruptions and accents well.
Our recommendation is not to hide it. The callers who care are almost always reassured when it says something like "I'm the virtual assistant for Miller Plumbing, I can book you in right now." What people actually hate is voicemail, not automation.
It says so, takes the caller's details, and tells them exactly when you'll call back — then texts you immediately. It doesn't guess, and it doesn't invent a price.
If the question keeps coming up, we add it. Your receptionist gets better every month it runs.
No. You keep your number and forward it — every call, after-hours only, or just the ones you don't pick up within a few rings. Your choice, and you can change it any time.
Turning it off is a single setting on your carrier. You're never locked in by your phone line.
Usually about a week from our first call. That's one 30-minute conversation with you, 3–5 days of building and testing on our end, and then you call it yourself and tell us what to fix before it ever talks to a real customer.
Usually not — it covers them. Most of our setups take the overflow: after hours, weekends, lunch, and the second and third calls that come in while your person is already on the line.
The point isn't to remove a human. It's that no call goes unanswered when the human is busy.
Google Calendar and Outlook out of the box. For booking and CRM software, tell us what you run — most of the common tools in home services, health, and beauty can connect, and where they can't we hand the booking to you as a text and email you can act on in one tap.
Ask us about your specific setup before you pay for anything. If we can't make it work well, we'll say so.
No. Every plan is month-to-month. Cancel whenever and we'll unforward your number the same day.
The one-time build fee covers the custom work of setting your receptionist up, so that part isn't refundable once we've built it — but you'll hear it and approve it before it takes a single real call.
Fair question, and we'd rather answer it than dodge it. We're early — which means you get the founder's cell number, changes turned around in hours instead of sprints, and a lot more attention than you'd get as one of ten thousand accounts.
You also risk very little. Your number stays yours, you approve the receptionist before it goes live, and you can switch it off in a minute. Start it on after-hours calls only and see what it catches.
Get started
Tell us what your phone
Tell us what your phone
is costing you.
Email or call and tell us what you run, roughly how many calls you get, and what you want handled. We'll come back with a straight answer on whether Valence is worth it for you — and we'll say so if it isn't.
or reach us directly
We reply to every enquiry within one business day. No pitch deck, no pressure.