Books, moves and cancels
All without you putting down the brush. Changes land in the same calendar or booking system you already use.
For hair, nails, lashes, barbers, tattoo & spa
Your hands are full.
Your hands are full.
Your phone shouldn't be.
You're mid-colour with foils in someone's hair. The phone starts ringing. Right now that's a choice between interrupting the client in your chair and losing the one on the line. Valence answers both — books them in, quotes the menu, and takes the deposit.
- Books without interrupting you
- Deposits taken on the call
- Answers when you're closed
Inbound · 7:38 PM · Sunday
Caller
Hey, are you open? I was hoping to get in this week.
Valence
We're closed Sundays, but I can book you now. What were you after?
Caller
Balayage, and maybe a trim.
Valence
Balayage with a trim runs about three hours and starts at $220. Chloe has Thursday at 10, or Friday at 2. Any preference?
Caller
Thursday works.
Valence
Lovely. There's a $50 deposit that comes off the total — I'll text you a link. Can I get your name and mobile?
Booked on a Sunday evening with a deposit taken, while the salon was shut.
Answering right now
Don't take our word for it. Go and call one.
That number reaches our own receptionist — the same thing we'd build for you. Ask what we charge. Try to book something. Talk over it, change your mind halfway through, ask it something it shouldn't know. Do what a real customer would do and see how it holds up.
Call (318) 590-8271Answering 24/7. Your usual call charges apply.
The math
Every missed call is a customer
Every missed call is a customer
calling someone else.
The sliders start on numbers typical for this trade. Move them to yours.
Revenue walking out the door
$0
per year · $0 per month
A Valence receptionist starts at $200/month. At these numbers, it pays for itself if it saves 1 call a month.
Illustrative only — this uses the numbers you enter, not a claim about your results. Your own call log is the real answer.
What it handles
Built around how
Built around how
your day actually runs.
Knows your service menu
Prices, how long each service takes, what's an add-on, what needs a patch test first. It quotes from your actual menu, not a guess.
Takes deposits
Sends a payment link on the call so a no-show costs you a gap in the day instead of the whole ticket.
Books the right person
Clients who always see Chloe get booked with Chloe. New clients get whoever has the right slot and the right skill set.
Catches the after-hours ones
Most people book their hair at nine at night on the sofa. That's exactly when your phone isn't answered — and when this one is.
Fills the gaps
Cancellation at short notice? It can work the waitlist and tell you who took the slot.
Pricing
Cheaper than the customers
Cheaper than the customers
you're losing.
Flat monthly price, month-to-month, no contracts.
Virtual Receptionist
Your phone answered 24/7, calls booked and summarised.
$200–$500/month
Priced on call volume · no setup fee
Get a quoteWebsite
For businesses with no site, or one they'd rather hide.
$1,500one-time
Then $25/month for hosting and changes
Get a quoteWebsite + Receptionist
A site that brings them in, a receptionist that picks up.
$500/month
Website built free — no $1,500 build, no setup fee
Get a quoteNothing is bought on this site. Tell us what you need, we build and test it, you approve it — and only then are you invoiced directly. No card details, no checkout, no signing up to find out the price.
See what's in each plan · Month-to-month, no setup fees.
FAQ
The questions we get asked.
Yes. It knows who does what, who's in on which days, and who a returning client normally sees. If someone asks for Chloe by name they get Chloe's diary, not the first free chair.
For new clients you can set it to spread bookings across the team, or steer them to whoever you're trying to fill.
It sends a payment link during the call and confirms once it's paid. You set which services need one and how much.
If the client doesn't pay, you can have the slot held for a set window and then released automatically, or just flagged to you.
Tell us which one you run before you pay for anything. Some of these connect properly and we can write bookings straight in; others we can only read availability from, and a couple we can't touch at all.
Where we can't write in, the booking comes to you as a text and email you can add in one tap. It's not as slick and we'd rather say so.
You give us the names and their calls go straight through to you, or straight to a message if you'd rather. It never tries to handle a client you've said is yours.
For everyone else it introduces itself as the studio's assistant, so nobody feels they've been fobbed off on a machine pretending to be you.
More on how it works on the main page.
Get started
Tell us what your phone
Tell us what your phone
is costing you.
Tell us what you run and roughly how many calls you get. We'll come back with a straight answer on whether Valence is worth it — and we'll say so if it isn't.
or reach us directly
We reply to every enquiry within one business day.